Knowledge Management at Noora Health
Public Health and Social Impact
Research, Design, and Implementation Teams
Noora Health focuses on caregiver training and support to improve health outcomes for patients
Noora Health is a social impact organization dedicated to improving healthcare outcomes by training family caregivers to support patients through recovery, both in healthcare facilities and at home. They work closely with health systems and governments to deliver high-impact training programs and envision caregivers as integral components of healthcare delivery.
Features and integrations
Image is representative
Custom Templates
Custom templates for capturing field experiences, learning reports, organisation reports and more. Allows easy tagging and annotation for insights, takeaways, and quotes.
Image Library
A centralized repository for photos and media, tagged by location, condition area, or facility type for easy search and retrieval.
Playbook Generator
Tools to compile modular documentation and create customized playbooks or toolkits from tagged resources and frameworks.
Collection Pages
Auto-generated, tag-specific content aggregation pages (e.g., by state or facility) for organized access to stories, images, and training material.
Analysis Dashboards
Thematic dashboards aggregating annotated content fragments for synthesis, with advanced filtering capabilities by region or condition.
Role-Based Access Control
User roles and permissions configured to match Noora Health’s organizational structure, ensuring secure access and streamlined content management.
We need to be better about learning across contexts, but in order for this to happen information needs to be tagged in a similar way. The tagging architecture has a lot of information that we care about consistently to improve our programs, so the standardised tagging architecture across countries and teams will make it easier to spotlight and filter so the right view of all the information comes up at the right time.
Shirley Yan, Associate Director of Learning and Evaluation
Platform Intervention
Knowledge Capture
Provided tools for structured documentation of field experiences and grassroots stories, enabling teams to learn and design programs effectively.
Streamlined Media Management
Deployed a basic image library with tagging and search functionality, improving the organization and accessibility of visual assets.
Scalable Tagging System
Implemented document-level and annotation-level tags for enhanced categorization, search, and analysis across multiple content types.
Enhanced Collaboration Tools
Enabled team-wide content sharing and synthesis through auto-generated collection pages, Slack integrations, and AI-powered annotation and summarization.